What's included:
- Fully Online Recorded Class
- CPD Accredited
- Free certificate
- 24/7 access to the course for Lifetime
- Online support
- No hidden fees
Course Link : Administration & Reception (Receptionist) Training
First impressions matter. As a receptionist, you're often the first point of contact for visitors and clients, setting the tone for the entire interaction. This Administration & Reception training will equip you with the essential skills to excel in this vital role. Learn how to manage a busy reception area, handle inquiries with professionalism, and provide top-notch customer service. Become the friendly and efficient face of the business, leaving a lasting positive impression.
This training covers a range of administrative tasks, from managing incoming calls and correspondence to scheduling appointments and organizing meetings. Develop your communication skills, learn how to use office equipment effectively, and gain confidence in handling diverse situations. Prepare to become a highly valued member of any team, contributing to a smooth and efficient workplace.
Learning Outcomes:
After completing this Administration & Reception training, you will be able to:
- Manage a busy reception area effectively.
- Handle incoming calls and inquiries professionally.
- Provide excellent customer service.
- Schedule appointments and manage diaries.
- Organise meetings and events efficiently.
- Use office equipment and software proficiently.
Disclaimer:
This is an online course with pre-recorded lessons. You will get access to the Administration & Reception (Receptionist) Training online course 48 hours after your enrolment.