Question 1

How do I get to the venue?

Accepted Answer

Royal Holloway is a short taxi ride from Egham station (or a 25 minute walk up a gentle hill if you prefer). Trains leave London Waterloo station and take approximately 40 minutes. By car, it is 3 miles from junction 13 of the M25. Heathrow airport is less than 10 miles away.

Question 2

Will parking be available?

Accepted Answer

You can request a parking space on the booking form. Parking will be available in one or more designated car parks. These may be a few minutes walk from the conference venue. We will send you a map showing where they are located a few days before the conference.

Question 3

Do I have to stay overnight?

Accepted Answer

No, you can attend during the day and make your own overnight arrangements by purchasing a day ticket or a non-residential full delegate ticket. Visit the conference pages on the ASC website for our suggestions on other places to stay nearby.

Question 4

Can I bring my spouse or partner?

Accepted Answer

If you have booked accommodation, then yes!  Simply select the Partner add-on and they can come to the dinner on Wednesday with you, share your room overnight and enjoy breakfast on Thursday. Kindly note guest rooms are equipped with standard 140cm double beds.

Question 5

Can I count this against my CPD hours?

Accepted Answer

Attending this event will qualify you for 6 hours of continuing professional development with the MRS CPD programme for each day you attend.

Question 6

Can I cancel and get a refund?

Accepted Answer

Tickets are normally non-refundable but you may transfer the ticket to someone else. Please email us to do this. We will consider requests for a refund on in exceptional circumstances, but we may still need to charge still for costs we have incurred and cannot recover.

Question 7

Is the event suitable for wheelchair users?

Accepted Answer

Yes, there is step free, level access throughout the site.  More generally, ASC is committed to allowing everyone in our community to participate fully. Tell us about the accommodations you need on the booking form and we will get in touch with you to arrange what we can to help.

Question 8

What payment methods do you accept?

Accepted Answer

We accept payment by all major credit or debit cards. You can also pay using PayPal or Apple Pay. Tax and fees are included in the advertised prices.

Question 9

Is there a discount for members?

Accepted Answer

Absolutely. Enter your member code for 2024 during check out to get £50 off the advertised price, whatever package or combination you choose. If you don't have a code, contact us.

Question 10

What does the residential package get me?

Accepted Answer

If the package includes the word Residential, then it includes both days' attendance at the conference, overnight accommodation in a premium en-suite room on site, your place at the conference dinner and breakfast the next day. It will also save you at least £130 on purchasing the individual items.

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