Terms and Conditions
Please read this information carefully; the Cathedral wishes you to have an enjoyable and safe tour experience and we are grateful for your co-operation.
• Any visitors with mobility problems should consider carefully their suitability for the tour because of the stone spiral staircase
• Food and drink should not be brought into the chained library.
• Cameras are welcome but should be set not to take flash photographs
• All bags must be left inside the library entrance for security reasons. These will be safe as the library will be closed to other visitors during a tour.
• If taking notes, we request pencils be used to prevent the risk of ink defacing books on display.
• The maximum number of people on a Chained Library tour is currently 8.
• Smoking is not permitted anywhere in the Cathedral or its grounds.
• Once the tour has started there will be no opportunity for a comfort break.
• The lead Cathedral Guide is in charge of the tour.
The Cathedral reserves the right to refuse any visitor admittance on the tour if deemed to be in breach of any of the above. This will be for your safety and for the safety of others. The Cathedral’s decision is final and is not subject to appeal.
FAQs
Are there ID or minimum age requirements?
The tour is not suitable for younger children and a minimum age of 12 applies if accompanied by a responsible adult.
What's the refund policy?
Refunds can only be obtained 7 days prior to the Event.
Do I have to bring my printed ticket ?
No, if you have the booking confirmation on your phone you can show it at the Donation Desk on arrival, or give your name when registering.
What can I bring with me on the Tour?
Bags can be securely stored inside the library but cannot be taken into the Chained Library.
If taking notes, we request pencils be used to prevent the risk of ink defacing books on display.
Mobile phones or cameras are allowed but without flash photography.
No food or drink is permitted within the chained library.
Images: Jason Bryant