Customer Relationship Management(CRM)

Customer Relationship Management(CRM)

CRM – Customer Relationship Management Online Course: Learn effective CRM strategies and skills online.

232 followers
By Training Express
232 followers
171.7k events hosted 📈

Select date and time

Tuesday, May 20 · 8 - 9pm UTC

Location

Online

Refund Policy

Refunds up to 7 days before event

About this event

Our CRM – Customer Relationship Management Online Course offers engaging, remote instruction designed to enhance your understanding of modern customer management techniques.

What's included:

Fully Online Recorded Class

CPD Accredited

Free certificate

24/7 access to the course for Lifetime

Online support

No hidden fees

Course Link: CRM – Customer Relationship Management Online Course

This course presents clear, structured modules that explain CRM fundamentals and advanced strategies in an accessible, light-hearted manner. You can explore our similar course on Eventbrite page or visit www.eventbrite.co.uk to further compare our course with other providers.

Ideal for professionals who seek to refine their customer management approach, our course delivers insightful content through online sessions that balance professionalism with a touch of humour. With precise guidelines, every module is crafted to improve your grasp of CRM – Customer Relationship Management without the need for physical presence. For more details, visit Training Express or go directly to CRM Course.

Learning Outcomes

  • Grasps guidelines key CRM principles and customer management techniques.
  • Interpret CRM data to enhance customer interaction and satisfaction.
  • Develop strategic approaches for efficient customer relationship management.
  • Analyse customer trends to improve online service delivery.
  • Identify CRM software tools that streamline customer engagement.
  • Enhance decision-making using online CRM insights and strategies.

Who is this Course For

  • Sales professionals seeking effective CRM strategies for customer growth.
  • Marketing experts desiring enhanced customer relationship management insights.
  • Customer service staff aiming to refine interaction protocols online.
  • Business analysts wishing to interpret CRM data effectively.
  • Managers desiring robust strategies for customer engagement online.
  • Entrepreneurs aiming to enhance customer relationship management systems.
  • Consultants seeking reliable online CRM insights and techniques.
  • IT professionals looking to support CRM system integrations online.

Career Path

  • CRM Manager – £40,000 per annum
  • Customer Relationship Manager – £38,000 per annum
  • CRM Consultant – £42,000 per annum
  • CRM Administrator – £28,000 per annum
  • Digital Marketing Manager – £45,000 per annum
  • Sales Operations Manager – £35,000 per annum

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the CRM – Customer Relationship Management online course 48 hours after your enrolment.

Course Curriculum

Module 01: Introduction to Customer Relationship Management (CRM)

Module 02: CRM Fundamentals

Module 03: CRM Strategies

Module 04: Data Analysis in CRM

Module 05: CRM Databases

Module 06: Deepening Customer Relationship

Module 07: Handling Customer Complaints

Module 08: Future of CRM

Frequently asked questions

• Is this a live course?

No, this is a fully online self-paced course, allowing you to complete it at your convenience, anytime, anywhere.

• How do I access this course?

Once you purchase the ticket, we will assign you to the course within 48 hours and send your login details via email.

• How long does it take to complete this course?

This is a self-paced course, so you can work through the material at your own speed.

• Will I receive a certificate?

Yes, we provide both a digital and a hard copy certificate free of charge. However, Hardcopy Certificate shipping costs apply—£3.99 within the UK and £10 for international addresses.

• Can I revisit the course after I have completed it?

Yes, you will have lifetime access to the course and can revisit it anytime.

• Is this course suitable for beginners?

Yes, this course is designed for beginners, and no prior knowledge is required.

• What if I need support during the course?

You will receive 24/7 learning assistance throughout your course.

• Do I need any special equipment or devices?

No, you don’t need any special equipment. The course is self-paced and accessible on a laptop, tablet, or smartphone.

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232 followers
171.7k events hosted

Training Express is a premier course provider in the UK, trusted by over 1,000,000 students and 10,000 business partners worldwide. Established by a dedicated team of experts, we specialise in delivering accredited certification and training designed to enhance organisational performance across various sectors and industries. Our comprehensive courses focus on promoting high standards of food hygiene, business wellbeing, and workplace safety.