Disability, Equity and Intersectionality

🌱 Real stories, real impact. Discover the power of our lived-experience led training. 💫

Did you know 66% of Brits admit they feel uncomfortable around disabled people? Some even avoid interactions altogether. Shocking isn’t it! Imagine the misunderstandings, and the potential for genuine connection that slips by each day.

With 1 in 5 people in the UK living with a disability, it's time to change that dynamic. Let’s turn avoidable discomfort into meaningful engagement!

Format:

This interactive, full-day training is designed to empower you with confidence and practical skills. All our impactful courses are co-led by the ARC Scotland Associates with real lived-experience.

Audience:

EVERYONE with a customer-facing role (including retail, hospitality and healthcare). Not only will you walk away with a solid understanding of the Equality Act 2010, but you'll also leave feeling prepared and motivated to be a true ally in every interaction.

Learning Outcomes:

Lived-experience led training will always stick with you. In this authentic learning journey you’ll:

• Challenge stereotypes and confront your assumptions.

• Hear powerful, real-life stories that deepen understanding.
• Understand intersectionality, multiple discrimination, and access requirements.

• Transform your customer-facing skills to create inclusive experiences for all.

‘I think this is a really important course…it was much more engaging and inspiring than the dry, 'click-button', online training I've had on this subject in the past’ – course participant

Are you ready to feel more confident and capable in your customer-facing role? Join us and be part of the change! BOOK NOW.

Cost

£150 per person. Early bird offers available.

Our trainers

Gloria Greganti - brings over 10 years of experience working in social care and participation, with a focus on human rights.

Scott Richardson-Read - works on the Scottish Transitions Forum primarily working with a group of young people called the Divergent Influencers ensuring disabled and autistic voices are heard.

Ciara McCarthy - uses her experiences as someone with profound hearing loss, cerebral palsy and autism to advocate for disabled children and young people, and is part of the Divergent Influencers, ARC Scotland’s Young Leaders Project.

Luke Murphy – is determined to use his skills to break down barriers in society for others who face similar issues to him, and is part of the Divergent Influencers, ARC Scotland’s Young Leaders Project.

Brought to you by the experts in lived-experience training, ARC Scotland

🗣️ If the training you choose isn’t lived-experience led, is it valid? 🗣️

Terms & Conditions

Your cancellation charges

If you are unable to attend the course you are booked on, you may substitute, by prior arrangement and after notifying us, someone else from your organisation.

If you are unable to attend, and not in a position to transfer your place to another person, then the following charges will apply:

3-8 weeks' notice: 25% of fee

1-3 weeks' notice: 75% of fee

Less than 1 weeks’ notice: 100% of fee

ARC's cancellation

Please note that full payment is required for non-attendance on a booking that has been transferred.

ARC Scotland events and courses are periodically updated and while we endeavour to deliver the courses as advertised there may inevitably be occasions where we have to change content without prior notice or, in exceptional circumstances, to cancel an event.

In the case of a course cancellation delegates will either be offered an alternative date, a credit note or a full refund and we will also consider any reasonable request to cover non-refundable travel arrangements if a course is cancelled within 2 working days of the start day.