The Middle East Credit Management Conference 2025 ‘Knowledge is Power: Gaining value in Order to Cash’
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After the phenomenal success of last year’s event, we were thrilled to announce this year’s conference which promises to be even more impactful. With a brilliant turnout and overwhelmingly positive feedback from last year’s event, our commitment to excellence remains unwavering.
Join us for the 3rd annual business-to-business credit management conference in the Middle East region. This inspiring event brings together industry experts, international speakers, and top leaders in the field. Discover the latest trends, strategies, and best practices for managing working capital and optimizing customer management. Don’t miss this unique opportunity to network with industry professionals and gain valuable insights.
The Full agenda is as follows (subject to change)
8:30 AM – 9:00 AM Arrival and Coffee / Networking
9:00 AM – 9:30 AM Opening & Welcome
- Introduction and welcome to the day by the event organisers,
- reflecting on the interim year since the last event.
- Chris Sanders / Charles Mayhew
9:30 AM – 10:00 AM Speed Networking
10:00 AM – 10:45 AM & Real Intelligence for Real Risk: How Smart Data is Transforming Credit in the MEA Region - Frederic Pacquay, Chief Operating Officer, Cedar Rose
10:45 AM – 11:15 AM Morning Tea Break & Networking
12:00 PM – 12:30 PM From Good to Great: Elevating Team Performance in O2C - Pam Thomas, Partner, O2C Lab Training & Performance Ltd
11:15 AM – 12:00 PM Key Note Speaker - Sergio Hicke, Transformational Leader and Strategist
12:30 PM – 1:15 PM Lunch Break & Networking
1.15 PM – 1:30 PM 20mins The Importance of Training & Process! What could possibly go wrong? Chris Sanders, Founding Partner – O2C Lab Ltd
1:30 PM – 2:00 PM Leveraging Global Partnerships for Effective Credit Recovery - Charles and Joshua Mayhew – Global Credit Recoveries
2:00 PM – 2:45 PM Visionary Data & Billing, A Transformation, Case Study Chris Sanders, Founding Partner – O2C Lab Ltd
2:15 PM – 2:45 PM Afternoon Tea Break & Networking
2:45 PM – 3.15 PM System Innovation / O2C Automation
3:15 PM – 4:00 PM Q&A Panel System Innovation / O2C Automation - Panel Session
4:00 PM – 4:30 PM Mentimeter Interactive Quiz on Key Learnings - O2C Lab
4:30 PM – 4:45 PM Group Photo
4:45 PM Closing Session & Mentimeter on the Conference experience
