Question 1

When is the show open?

Accepted Answer

Friday 11am – 6pm | Saturday 10am – 6pm | Sunday 10am – 5pm

Question 2

Can I buy tickets on the door?

Accepted Answer

Yes, tickets are available on the door, but you make a saving by booking in advance online.

Question 3

Do I have to print my ticket, or can I show it on my phone?

Accepted Answer

You can show your ticket on your phone, but you must show the actual ticket with barcode, not just an email showing the order.

Question 4

Are pets allowed at the show?

Accepted Answer

Only assistance animals are allowed at the show.

Question 5

Do children require a ticket?

Accepted Answer

Under-16s can enter the show for free when accompanied by an adult.

Question 6

Is food available at the venue?

Accepted Answer

Vegan food and drink will be widely available throughout the event.  The venue do not allow you to bring your own food into the venue. There are some special dietary / allergy exceptions. Contact the venue direct for more information - 020 8365 4343.

Question 7

Can I re-enter the show if I want to leave the venue?

Accepted Answer

If you want to leave the venue after you buy your ticket, please ensure that you have a valid wristband so you can re-enter without paying again.

Question 8

Are there cash machines at the venue?

Accepted Answer

There are cash machines inside the venue; please note that they do charge a fee for cash withdrawals.

Question 9

Can I park at the venue?

Accepted Answer

Parking is available at Alexandra Palace. Charges apply.  2-3 hours is £4.50, 3-4 hours is £6 and up to 24hrs is £8.

Question 10

Is there disabled access to the venue?

Accepted Answer

Alexandra Palace is fully accessible to disabled visitors.

Question 11

Is there disabled parking available?

Accepted Answer

There are disabled access parking spaces specifically for blue badge holders, both in the Grove car park and the East Car Park.

Mind Body Soul Experience

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