Question 1

What if I need to cancel, what is your refund policy?

Accepted Answer

If you notify us with over 14 days notice of the event start date credit will be given that you can use against other events. Within 14 days notice of an event there is no credit given and we do not offer exchanges/transfer of your ticket onto another event.

Question 2

What happens if the weather is bad?

Accepted Answer

Due to the nature of the events we provide and the environments these take place in, hikes will not be cancelled simply because of bad weather. However they will be cancelled by us if bad weather deems the event dangerous. In this instance we will get in touch the evening before to notify you.

Question 3

What happens if the organiser cancels or postpones the hike?

Accepted Answer

If we cancel or postpone an event for any reason, you will have the option of:
1. Completing your activity on a rescheduled date
2. Receive a full refund.

Question 4

What if I become injured/ill before the event?

Accepted Answer

If you notify us with over 14 days notice of the event start date credit will be given that you can use against other events. Within 14 days notice of an event there is no credit given and we do not offer exchanges/transfer of your ticket onto another event.

Mourne Way: One Day Challenge