The programme:
is accredited by the Personalised Care Institute (PCI)
is currently delivered online via Microsoft Teams with potential to be delivered face to face or group sessions in-house depending upon demand and restrictions
consists of seven individually accredited modules delivered across two days plus a regular half day peer support sessions.
where, due to PCN/practice demands/commitments participants are unable to commit to 2 consecutive days of training, the programme can be undertaken flexibly over an extended time period dependent upon module availability - please contact us directly about this option
is tailored to the requirements of the Practices and Primary Care Network/s
has been developed with direct experience of recruiting, hosting and training people within ARRS (Additional Roles Reimbursement Scheme) posts
has been developed in collaboration with subject matter experts, a peer review group of service users with respect to what matters to them and Pathways staff currently delivering personalised care
is overseen by a GP Lead
is continuously improved
results in 12 CPD points and a PCI (Personalised Care Institute) completion certificate upon successful completion.
Module 1 : INTRODUCTION TO PERSONALISED CARE
This module provides an introduction to Personalised Care
Module 2 : ROLE OF THE CARE COORDINATOR, SOCIAL PRESCRIBING LINK WORKER, HEALTH AND WELLBEING COACH AND CONTEXT
This module provides an introduction to the roles of the Care Coordinator, Social Prescribing Link Worker and Health and Wellbeing Coach and how they work together within practice delivering personalised care
Module 3 : PATIENT ENGAGEMENT
This module provides an introduction to patient engagement and an overview of themes, models, approaches and guidance to engage, support and enable patients in a safe and effective way and environment. Participants will be asked to reflect upon the health needs of local communities and the diversity of patients within practice and how engagement and support can be adapted to meet those varying needs
Module 4 : COMMUNICATION
This module explores communication skills and styles and how to build trusted relationships whilst managing patient expectations and working within boundaries.
Module 5 : HEALTH AWARENESS
This module provides an introduction to community health needs/ locality understanding. It reflects upon health inequalities, the social determinants of health and the benefits of promoting self-efficacy through the instigation of behaviour change via the delivery of brief interventions.
Module 6 : MANAGEMENT - referrals and caseload
This module provides an introduction to referral generation and explores the skills required to manage a caseload of patients including organisation skills/prioritisation.
Module 7 : PROGRAMME REVIEW
This module reviews the competencies of the participants' roles and their alignment with the core capabilities, models/approaches and components of Personalised Care.
It explores participants expectations of their role within the practice and potential barriers to delivering personalised care.
Opportunities for continued professional development and where to seek support when needed will be explored
Please open this link for our training brochure
Please open this link to visit our website
To reserve a place please book through Eventbrite or get in touch via info@personalisedcaretrainingacademy.co.uk
Thanks for your interest in our training programme - if you’d like further information or would like to enquire about attendance at individual modules, discounts for group bookings or tailored in-house personalised care training solutions please contact:
Josh Matthews - josh.matthews@pathwayscic.co.uk
