Monday, March 24

Retail Management Diploma Level 5 - Online Course

Gain essential skills in retail management, including customer service, inventory control, and leadership, with this Level 5 Diploma.

By NextGen learning

Date and time

March 24 · 9pm - December 31 · 9:30am PDT

Location

Online

Refund Policy

Refunds up to 7 days before event

About this event

Event lasts 281 days 13 hours

Course Curriculum

Module 01: Introduction to Retail Management
Module 02: Retail Strategy
Module 03: Retail Buying and Merchandising
Module 04: Retail Pricing
Module 05: Supply Chain Management in Retailing
Module 06: The Sales Process and Dealing with Customers at the Checkout
Module 07: Importance of Consumer Behaviour
Module 08: Taking Trends and Targeting Customers Effectively
Module 09: The Importance of Communicating with Customers
Module 10: Choosing a Retail Location
Module 11: Retail Psychology
Module 12: Negotiate the Right Deal with Suppliers
Module 13: Develop Store Security Procedures
Module 14: Management Skills for Leading Your Team
Module 15: Selling in Multiple Channels
Module 16: Retail Brand Management
Module 17: Health & Safety for Retail Stores
Module 18: Consumer Rights Act

(See full curriculum)

Frequently asked questions

What is the Retail Management Diploma Level 5?

The Retail Management Diploma Level 5 is an advanced course designed to enhance your understanding of retail operations, customer service, sales strategies, merchandising, and leadership skills. It equips learners with the knowledge to manage retail businesses effectively.

Who should enrol in this course?

This course is ideal for aspiring retail managers, current supervisors, store owners, and professionals looking to advance in the retail industry. It benefits anyone seeking a deeper understanding of retail operations, supply chain management, and customer engagement strategies.

What are the career opportunities after completing the course?

Graduates can pursue roles like retail manager, store supervisor, merchandising manager, supply chain coordinator, or customer service manager. The course also helps entrepreneurs enhance their retail business strategies for better profitability and growth.

Organized by

NextGen learning