The C.H.A.N.G.E. Principle: Coaching HR for a New Era

1. C – Compassion: The evolving role of HR and the business case for coaching. (Value of coaching for engagement, performance, and ROI)
2. H – Hearing: The mental health crisis and the role of coaching in creating supportive work environments.
3. A – Active Listening: Navigating tough scenarios in HR using coaching skills (role-playing and scenario-based practice).
4. N – Nurturing Growth: Practical coaching tools for HR (GROW model, active listening, balancing coaching with operations).
5. G – Growth Mindset: Creating a coaching culture in HR and the organization (how to promote coaching and develop coaching programs).
6. E – Empowerment: Action planning and commitment to applying coaching principles in HR.

We will all have a little fun getting to know each other with an interactive Icebreaker: "Dance Your Name" – An energizing movement exercise to kick off the session and get everyone in a positive, open mindset.

Guest speaker's profile:

Carol Fraser 
HR Expert | Coach | Entrepreneur 

Carol Fraser is an HR expert and certified coach passionate about helping HR professionals unlock their potential through transformative coaching. As the creator of The C.H.A.N.G.E. Principle: Coaching HR for a New Era, Carol empowers HR leaders to integrate coaching techniques into their daily practices, driving organizational change, enhancing employee engagement, and fostering a supportive work environment. 

Carol’s unique approach blends emotional intelligence, growth mindset, and actionable feedback to provide HR professionals with practical tools they can immediately apply. With an emphasis on real-world application, Carol teaches the value of experiencing coaching firsthand—helping HR leaders to better support employees, improve mental well-being, and create a lasting coaching culture within their organizations. 

Through her coaching and HR expertise, Carol works with mid- to executive-level leaders, enabling them to build resilience, navigate tough situations, and foster lasting behavior change. Her sessions incorporate proven techniques and active listening, empowering leaders to become catalysts for positive change. 

For those ready to harness the power of coaching in HR and leadership, Carol Fraser is here to guide you on a journey of transformation, growth, and lasting success.  

Please note:

1. Webinar joining instructions will be sent to you again 1 day before the event, with a further reminder, 20 minutes prior to the event starting.
2. The session may be recorded and shared with people afterwards. Please bear this in mind and have your camera off if you do not wish for your image to be shared.
3. The chat function will be used for participants to engage with the webinar, so just be mindful of the login name you use and ensure you are happy for other people to see this.
4. For security reasons, it is requested that participants join the live session 10 minutes prior to the scheduled start time and with the same name as registered on Eventbrite as not doing so may cause a delay or non-admittance to the event.
5. This event may include an external speaker who has prepared their own presentation. Any views or opinions expressed by the speaker are their own and do not reflect those of the CIPD.
6. Please note that refunds for CIPD Non-Member tickets will only be available until 7 days prior to the event, any cancelled tickets after this will not receive a refund.
7. If you require any reasonable adjustments to enhance your experience, please get in contact with us by responding to this email and we will do our best to accommodate.