Dorothy Armstrong

Following many years in the NHS as a senior nurse and educator I founded DA Professional in 2012.

Working with Scotland’s Ombudsman gives me a unique perspective about the emotional elements often associated with concerns and conflict.

And from there I have developed a whole suite of resources to support us communicating at our best, managing conflict and caring for ourselves in the rich rollercoaster of life.

I remain on the nursing register and continue to learn using a number of approaches including Appreciative Inquiry, Mindful Self Compassion and more recently Conversational IQ.